LEGAL
Privacy Policy
Last updated June 13, 2026
1. Introduction
Flexa Truck Parts (“Flexa”, “we”, “us”) respects your privacy. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and the choices you have. By using our site, you agree to the practices described here.
2. Information we collect
We collect information you provide directly — such as your name, email, phone number, company, shipping and billing address, and order details — when you create an account, place an order, request fitment help, or contact us. We also collect limited technical information automatically, including device, browser, and usage data, to operate and improve the site.
- Account & order information you submit
- Communications you send us (including OE/part numbers for fitment)
- Technical and usage data collected via cookies and similar technologies
3. How we use your information
We use your information to process and ship orders, confirm part fitment, provide customer and warranty support, manage your account, prevent fraud, comply with legal obligations, and — where permitted — send you service updates and offers. We do not sell your personal information.
5. Sharing & disclosure
We share information only as needed to run our business — for example, with shipping carriers, payment processors, and service providers acting on our behalf, all under appropriate confidentiality obligations. We may also disclose information where required by law or to protect our rights and the safety of others.
6. Data retention
We keep personal information for as long as needed to provide our services, meet legal, tax, and accounting requirements, and resolve disputes. When information is no longer required, we delete or anonymize it.
7. Your rights
Depending on your location, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below; we will respond in line with applicable law.
8. Security
We use technical and organizational measures, including encrypted payment processing, to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and to address incidents promptly.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you. Your continued use of the site after changes take effect constitutes acceptance of the updated policy.
10. Contact us
Questions about this policy or your personal information? Contact us at info@flexatruckparts.com or write to Flexa Truck Parts, 2451 American Ln, Elk Grove Village, IL 60007.
